Frequently Asked Questions

Unlike traditional fixed screens, retractable screens remain out of sight until you need them. They retract into a discreet housing when not in use – preserving your views as well as your home’s décor.

The great thing about retractable screens is that they disappear when you don’t need them – meaning you can enjoy your view all year round. The screen’s mesh allows you to see through the screen, but still keeps the bugs out. There are various mesh types available with different screen densities and colors, so if you want screens for solar shading or privacy, you have that too.

Phantom screens are designed to be discreet and match with your home’s décor. You can order them in a wide variety of colors and finishes – including wood grain. You can even have them matched to your specific color. And there are a variety of installation options, allowing you to keep the architectural integrity of your home.

That depends on what mesh type you choose – but the holes in the mesh are very small and protect against most bugs. For superior insect protection, you need to choose a mesh like Phifer No-See-Um which protects against tiny insects. If you have specific needs, you should discuss it with your local Authorized Phantom representative, who will be able to advise you which mesh is right for you.

There are several types of retractable screens available – for windows, doors and large openings. They all consist of the same four components – aluminum housings, slidebar and track and PVC coated fiberglass or polyester mesh – which makes them all extremely durable. There are lots of options for customization too. Explore our website for specific details.

Yes you can. Depending on the screen you choose, there are over 30 types of mesh available in different colors and weaves. Just ask your Authorized Representative for more information and mesh samples. You’ll be able to see the mesh types available and discuss your needs with them. You can choose from all kinds of mesh for a wide variety of uses from protection from the heat and glare of the sun, to mesh that’s suitable for homes with pets, or even full privacy mesh.

Unlike traditional fixed screens, retractable screens remain out of sight until you need them. They retract into a discreet housing when not in use – preserving your views as well as your home’s décor.

Yes you can. Depending on the screen you choose, there are over 30 types of mesh available in different colors and weaves. Just ask your Authorized Representative for more information and mesh samples. You’ll be able to see the mesh types available and discuss your needs with them. You can choose from all kinds of mesh for a wide variety of uses from protection from the heat and glare of the sun, to mesh that’s suitable for homes with pets, or even full privacy mesh.

Yes they do. However, if there is a particular issue you have, or would like to get a specific answer to a building code question, then please call your local Authorized representative (1-888-PHANTOM) and we’ll be able to give you all the information you need.

Yes they do; but they are subtle and can be integrated with a sill/threshold adapter to help prevent tripping hazards. There are different types of sill adaptors to suit different door installations – you can find out more by looking at the individual product pages on our website.

That depends on the mesh type. Mesh types with more open weaves allow greater air flow, tighter weave mesh less so. If the wind is very strong then the mesh may produce a “sailing” effect, or escape its tracks. This can be easily rectified when the wind has dropped. For peace of mind, it is always wise to retract the screens in very strong winds. The mesh doesn’t act as a waterproof screen and therefore rain will penetrate the mesh.